Miele Professional sets standards in every field, including service. It is no coincidence that Miele's customer service has been awarded top ratings for outstanding service for many years. Due to its comprehensive network of customer service technicians, on-site service is generally guaranteed within 24 hours, and, thanks to the fact that parts are carried on board, 90 % of all service cases can be dealt with at the first visit. As a rule replacement parts are available the next day. In addition, Miele provides a 15-year guarantee for its replacement parts. Different service contracts can be concluded with needs-oriented service and maintenance options, which prevent disruptions and help maintain the value of the machine. Our specially trained technicians will be happy to offer you expert advice on application technology and can align your commercial machines with individual user processes. In addition, we offer you comprehensive advisory services before the installation of your new appliances. Our specialists will help you calculate your capacity needs and will support you in your planning with detailed profitability analyses.