Preventative Maintenance
Service Solutions You Can Depend On
Miele PROtect combines comprehensive services, maximum cost control and the easy availability of spare parts. Our specially trained technicians perform and document service work according to Miele standards and templates and in full compliance with legal requirements. This guarantees process security and preserves the value of your machines in the long term. We provide transparent advice specific to your industry, coordinate appointments and guarantee the availability of suitable spare parts – even 15 years after machine production ceases. Our comprehensive service network protects your machines and your business, giving you total peace of mind.
Inspect
An expert inspection (Inspect) during the period of your warranty, with basic functional and visual check with on-site user training if required.
Our goal is to ensure the proper functioning of your machine, to enable accurate future planning and to preserve the value of your investments in the long term.
Overview of the Services Included
- Booking reminder and coordination by Miele
- Electrical safety check
- Miele work report
- User refresher training for staff (if required)
- Labour costs for cleaning and descaling
- Labour costs for inspection
Maintain
Maintain also covers the maintenance of your machine in line with a detailed model-specific Miele checklist. We comply with all valid regulations and document the results of maintenance work. This service solution ensures machine uptime and consistent professional cleaning results. In addition, if any worn parts are identified, we will provide you with an estimation for future repair work.
Overview of Services Included
- Booking reminder and coordination by Miele
- Electrical safety check
- Temperature graph
- Miele work report
- Miele protocol checklist
- User refresher training for staff (if required)
- Labour costs for cleaning and descaling
- Labour costs for inspection
- Labour costs for maintenance
Prevent
The Preventative Maintenance offers you the following benefits:
Our Prevent service solution additionally covers the costs of purchasing and fitting an annual service kit of commonly used parts. This future focused approach ensures excellent machine uptime and increases productivity.
With this solution you gain longer term visibility and ensure optimum performance.
Overview of Services Included
- Booking reminder and coordination by Miele
- Electrical safety check
- Temperature graph
- Miele work report
- Miele protocol checklist
- User refresher training for staff (if required)
- Labour costs for cleaning and descaling
- Labour costs for inspection
- Labour costs for maintenance
- Annual service kit