Service technician measures current with a meter at open machine

Repairs

Your partner for prompt servicing

Our dedicated in-house technicians and service partner network offer quality service and rapid response times in the areas of laundry, dishwashing and laboratory technology throughout Australia and New Zealand.

What sets our customer service apart

Professional service designed for professionals. As well as first-class service you can expect perfectly qualified after-sales service technicians who are able to repair 90% of all breakdowns on site and at the first visit.

Miele Customer Service

Australia: 1300 731 411
New Zealand: 0800 002 593

Mon-Fri 08:30 am to 5:00 pm
Excluding Public Holidays

Service E-Mail: professional.service@miele.com.au

Spare Parts E-Mail: professional.parts@miele.com.au

Maintenance E-Mail: professional.maintenance@miele.com.au

Please note:
For all Domestic appliances enquiries, please contact our Customer Service Team on 1300 464 353 .

Address

Miele Australia Pty Ltd
PO Box 4084,
Auburn South
VIC 3122

Our service pledges

Our goal is to deal with downtime as fast as possible. And to prevent faults occurring in the first place, preventative maintenance is indispensable. Opt for our PROtect service solutions and profit from our protection of your machines and your business.

Best support from manufacturer
Experts in the operation of machines and application technology
90% first-time fix rate
15-year availability of spare parts
On-site servicing scheduled to suit your working hours
Fast response time

Service technician in a consultation with a customer, both looking at a tablet

Our PROtect service solutions

Choose the perfect service solution for your circumstances from our comprehensive range of services.

Find out more