Several modern multi-family homes with green field and blue sky.

Solutions for residential homes and multi-family dwellings

Miele Professional – The Reliable System Solution for Multi-family Dwellings.

User satisfaction is the basic requirement for successful operations. Reliable machines and service is particularly crucial when operating self-service laundry care facilities. And because we know a thing or two about reliability, we offer a complete solution for multi-familiy-dwellings. Our holistic system includes connected machines and accessories that are perfectly tailored to your laundry room. The promise to your users remains the same: the very best wash results. For your operational success – and satisfied users.

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Efficient and sustainable laundry care in washhouses

Washing and drying

Reliable cleaning with maximum loads – with optimal coordination of washing machines and tumble dryers from Miele Professional

Stainless steel commercial washing machines from Miele Professional in minimalist surroundings

Efficiency meets cost-effectiveness: washing machines and tumble dryers from Miele Professional combine professional quality with time savings and low consumption values. The durable laundry machines are designed for up to 30,000 operating hours and meet the demands of washhouse operators for high levels of wash performance and cost-effectiveness. At the same time, utilisation of the washing machines is optimised with drum volumes with different load sizes. Thanks to the patented honeycomb drum from Miele Professional, the machines also wash a wide range of textiles while protecting the fabric. The simple, user-friendly operation makes the machines easier to use.

Payment systems for digital or mechanical billing

Optimise the operation of washhouses and laundry rooms – with electronic coin-operated machines or via the app

Digital billing made easy: appWash Pay for washhouses

Miele Professional brings the latest technology to laundry rooms and networks washhouses digitally – for a transparent overview anywhere and at any time. With appWash Pay, there is no need for washhouse operators to hand out customer cards, collect wash coins and change, maintain coin boxes or draw up bills manually. With appWash Pay, residents can easily book washing machines and tumble dryers online and pay on their mobile device with PayPal, credit card or Maestro card. Prices for each wash and dry cycle can be adjusted at the touch of a button. Automatic billing takes place at the end of the month, with a detailed overview of revenue.

Washing machine and tumble dryer in a washroom.

Manage washhouses digitally with appWash Relax

Administration, billing and operation with appWash powered by Miele Professional: With appWash Relax, washhouse operators enjoy the benefits of appWash Pay while also receiving comprehensive services. Miele Professional makes the administration of washhouses easier in apartment blocks, multi-family dwellings or student residences and takes care of all operations. Experts install the commercial washing machines, tumble dryers and the appWash system, take care of services from administration to price calculation, maintenance and repair and bill users directly.

Washing machines and tumble dryers with payment system in a washroom.

Mechanical billing for use of washing machines and tumble dryers

Self-service operation of Miele Professional washing machines and tumble dryers is reliable and straightforward. Payment devices with mechanical acceptor units for 50 cent and 1 euro coins or tokens enable the period of use for the machines to be billed in communal washhouses. Miele Professional offers various billing methods in this area: prices for wash and dry cycles can be defined as standard for all programmes or specified for a set period.

Coordinated accessories

Little everyday helpers: plinths, laundry trolleys and dispensing aids for smooth processes in the washhouse

Accessories for commercial washing machines and tumble dryers in the washhouse.

Platforms with a plinth height of 15 to 45 centimetres and laundry trolleys with different capacities ensure that the loading and unloading of washing machines and tumble dryers is easier and ergonomic for residents. With dispensing adapters and dispenser pumps, liquid cleaning agents can also be dispensed automatically to speed up the laundry process.

Service excellence

Customer service excellence

Red car drives on a bridge with the sun in the background.

Miele’s service network means that help is available without fuss. It starts with delivery as Miele’s team of experts provides support in commissioning machines. Regular maintenance and inspections as well as professional care also ensure maximum operating reliability.

Recommended products

Highly frequent use, short programme running times, robust and durable commercial technology: find the right washing machines and tumble dryers for use in the housing sector.

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Do you need individual advice?

Do you want to reduce financial costs and streamline the administration of your washhouse? We offer the right solutions to meet the needs of self-service laundries for housing associations.

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