Miele hygiene measures: Safe handling with Miele machines

Hygiene measures to prevent the spread of viral infections

To curb the spread of viruses, special hygiene measures are necessary, particularly in sensitive areas. This site contains a wealth of information on the subject of hygiene and on the special services provided by Miele Professional.

Care andnursing homes

Giving protection pride of place: Hygiene measures in care and nursing homes

Residents in care and nursing homes are particularly vulnerable. Not least during the current outbreak of Corona (COVID-19), it is essential to guarantee strict hygiene in daily laundry-care and cleaning routines. Proper and professional reprocessing of laundry and crockery can help curb the spread of the virus and slow down its rate of propagation.

With your Miele Professional machines, you are on the safe side as these products were specifically designed, built and tested to meet the highest of hygiene requirements. By following our instructions, you can also be sure of deactivating and killing potential viruses and bacteria.

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Hygiene in the laundry field

Laundry should always be washed in a thermal or chemo-thermal disinfection process in accordance with the provisions of national bodies and hygiene associations on infectious diseases. Furthermore, staff should wear personal protective gear such as gloves, possibly a plastic apron over their workwear, and a suitable face mask.

PPE and possibly contaminated workwear should always remain on the laundry premises. In order to protect oneself and others, these items should never be taken home for washing in a domestic machine!

Hygiene tips on the use of barrier machines

  • In your business, ensure that staff members collect soiled textiles in suitable colour-coded laundry bags, ideally pre-sorted in self-opening bags for further processing in the laundry.
  • Load washing machines with the self-opening bags without first removing the contents. Self-opening bags unwrap automatically during the wash process as long as the drawstring has been released.
  • Select the correct wash cycle (thermal or chemo-thermal disinfection cycle) for hygienic reprocessing.
  • Make sure when manually dispensing detergent that the prescribed quantity is properly measured and that an appropriate temperature for the specific detergent is set.
  • Change your protective clothing before relocating to the unclean side of the operation or unloading machines.
  • Always wash workwear and protective clothing within the laundry in a hygiene programme and dispose of single-use items in the proper way.
  • In laundries without a diaphragm wall or partition, particular care should be paid to separating clean and dirty areas. This approach ensures your own protection and that of any residents who use the premises.

Hygiene tips on using frontloading washing machines

  • In your business, ensure that staff members collect soiled textiles in suitable colour-coded laundry bags, ideally pre-sorted in self-opening bags for further processing in the laundry.
  • Load washing machines with the self-opening bags without first removing the contents. Self-opening bags unwrap automatically during the wash process as long as the drawstring has been released.
  • Select the correct wash cycle (thermal or chemo-thermal disinfection) for hygienic reprocessing.
  • Make sure when manually dispensing detergent that the prescribed quantity is properly measured and that an appropriate temperature for the specific detergent is set.
  • Disinfect the door and its surroundings (door, door gasket, machine front) and the control panel before removing clean laundry from the machine.
  • Never take workwear home for washing. It should always be processed in the laundry in order to protect the wearer and others. Always use a disinfection wash cycle for this purpose.
  • Instruct residents on the correct use of Miele Professional machines and instruct them on further hygiene measures such as hand and surface disinfection.
  • Delicate garments require washing at low temperatures. Please contact your detergent supplier in order to ensure the correct choice of detergent and/or disinfectant.
Miele Professional

Hygiene in the kitchen

Crockery washing is covered by recommendations issued by national infection control authorities and hygiene associations: Only use programmes with elevated temperatures (>60°C) to ensure good hygiene and disinfection.
Observe the basic principles of hygiene when unloading a dishwasher (thorough and regular hand hygiene) in order to avoid the risk of recontaminating clean crockery.
Ensure that sufficient detergent is dispensed on all machines. By way of a further safety measure, we recommend the use of a detergent containing chlorine. Detergent can be reordered from the Miele Professional online shop:
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Hygiene tips on the use of fresh water and ProfiLine dishwashers

  • Use the 'Intensive', 'Hygiene' or 'Universal' programmes which all achieve a temperature of 60°C or higher.
  • On most of the other programmes, the final rinse temperature can be increased to >70°C via the 'Settings' menu.
  • Where available, use the optional drying at the end of the cycle to avoid the need for drying items by hand.
  • If available, use automatic detergent dispensing and a dispenser module to avoid the selection of a programme with too little or no detergent at all by mistake.

Hygiene tips on using tank dishwashers

  • Use Programme 3 for heavy soiling and the additional 'Intensive' option in the majority of cases.
  • Wear gloves if it is necessary to polish glassware or crockery.
  • Replace the water in the tank several times a day.
  • Clean filters regularly.

Healthcareinstitutions

Protection comes first: Hygiene measures in the healthcare sector

In the day and age of Corona (COVID-19), it is crucial to subscribe to the strictest of reprocessing standards. The health and safety of patients, users and third parties should not be compromised at any time, neither during treatment nor reprocessing. Professional reprocessing can halt and inhibit the spread of the virus.

Thanks to validated processes, machine-based instrument reprocessing ensures high safety margins and reliable results in washing, disinfection and sterilisation. Associated documentation processes record the individual stages of reprocessing in a complete and uninterrupted manner. Good reprocessing practices serve to disrupt chains of infection.

All the programmes on our Miele Professional washer-disinfectors are capable of thermal disinfection. Hence, VarioTD cycles are perfectly sufficient, even in dealing with the Corona virus. Similarly, no changes to programmes are required.

Facilitymanagement

Giving pride of place to protection: Hygiene measures for contract cleaners

In an age dominated by the Corona virus, the highest levels of hygiene and disinfection are of the essence – no matter whether in office blocks, hospitals, food stores or public buildings. In all these places, contaminated hands can transfer pathogens to noses, eyes and the mucous membranes in the mouth, causing infections. Neuralgic points of contact include handles on doors, windows and cupboards, light switches, banister rails and the controls in elevators. In such cases, wipe disinfection ensures a higher level of protection. Similarly, the professional reprocessing of cleaning textiles helps curb and slow down the spread of viral diseases.

Your Miele Professional machines are able to rise to this challenge as all Mopstar units have thermal and chemo-thermal disinfection programs and ensure the safe reprocessing of your cleaning textiles. In addition to this, we will provide you with tips and tricks on how to deactivate existing viruses and kill bacteria.

Miele Professional Gebäudereinigung

Safe disinfection of cleaning textiles

Always wash cleaning textiles such as mops and cleaning cloths in a thermal or chemo-thermal disinfecting wash. Our Miele Professional MopStar models comply with the strict provisions issued by European infection control authorities and hygiene associations. In addition to this, we offer further safety devices and mechanisms which monitor automatic dispensing and ensure that temperatures are precisely maintained. Hence, your Miele Professional MopStar machines guarantee excellent margins of safety in the hygienic reprocessing of cleaning textiles.

Miele Professional Desinfektion

Impregnation of cleaning textiles

All MopStar models feature the 'ready-to-use' function in which washed textiles are impregnated with detergent and/or disinfectant prior to re-use. Reuseable cleaning textiles are prepared for the next cleaning job in a specially designed programme cycle. This saves cleaning staff valuable time in their work. Always observe hygiene rules on the use of disinfectant as well as restrictions on storage times.

Hygiene tips on dealing with cleaning textiles

  • Collect used cleaning cloths and mops in appropriate containers. Avoid the possible cross-contamination of cleaning textiles already washed.
  • Separate clean from unclean areas in a laundry, at least administratively if not physically.
  • Avoid overloading with cleaning textiles when loading machines.
  • Select the correct wash cycle (thermal or chemo-thermal disinfection) for hygienic reprocessing.
  • Make sure when manually dispensing detergent that the prescribed quantity is properly measured and that an appropriate temperature for the specific detergent is set.
  • Carefully select the intended programmes and parameters for reprocessing cleaning textiles with subsequent conditioning for re-use.
  • Disinfect the door and its surroundings (door, door gasket, machine front) and the control panel before removing clean laundry from front-loading machines.
  • Sort cleaning textiles after removal into clean and disinfected containers only.
  • If washing is followed by drying, ensure that items are fully dried. Always remove textiles immediately at the end of the drying process.
  • Never take workwear home for washing. It should always be processed in the laundry in order to protect the wearer and others. Always use a disinfection wash cycle for this purpose.
  • Always wear personal protective equipment such as protective gloves and plastic aprons in the unclean area in accordance with health and safety guidelines and hygiene regulations for your own personal safety. ​​

Reprocessing ofworkwear andprotectiveclothing

Schutzbekleidung

Hygiene measures aimed at GPs and specialists with their own practice

Potentially contaminated workwear and protective apparel must remain within the surgery throughout. In order to protect oneself and others and ensure proper reprocessing, staff should on no account take laundry home for washing. This prevents cross-contamination through contact with private laundry.

When loading and unloading machines with workwear and protective clothing, staff should take precautions such as wearing protective gloves and a plastic apron over their own workwear.

Hygiene tips on using frontloading washing machines

  • Separate dirty areas in the laundry from clean zones, at least administratively if not physically, in order to avoid any recontamination of clean textiles.
  • Select the correct wash cycle (thermal or chemo-thermal disinfection) for hygienic reprocessing.
  • Make sure when manually dispensing detergent that the prescribed quantity is properly measured and that an appropriate temperature for the specific detergent is set.
  • Disinfect the door and its surroundings (door, door gasket, machine front) and the control panel before removing clean laundry from the machine.

Further information on our frontloading washing machines can be found here.

 

Paramedics, emergency and rescue services

The correct reprocessing of workwear and PPE is elementary to the safety of emergency and rescue workers. With products from Miele Professional, apparel can be washed and disinfected and personal protective equipment such as breathing masks and air regulators can be washed hygienically.

Depending on the area of responsibilities and the layout of the site, washing machines and dishwashers can be combined to create a holistic system – even comprising machines of differing sizes.

Systematic solutions for fire brigades and emergency services

Miele has designed special-purpose machines to meet the specific demands of emergency and rescue services:

  • Washing machines for personal protective equipment and breathing masks
  • Barrier washing machines for maximum hygiene
  • Dryers

Further information on our systems for emergency and rescue services is available here.

Our service

Our service

Miele Service is in action and at your disposal round the clock.

Highly qualified Miele service engineers oversee the delivery and commissioning of machines and are available to perform various routine checks during machine operation. This prevents faults occurring in the first place and offers an opportunity to optimise operating parameters on an ongoing basis.

A further advantage: regular checks and maintenance safeguard investments.

  • Quality service through fully trained and dedicated team of Miele technicians 
  • Short response times and on-site servicing 
  • 90% of service calls result in first-time fixes
  • Reliable spares service, key functional parts available for 15 years after series production ceases

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Contact

Contact us!

Do you have any questions on the right machine or cycle?
Do you need further Miele Professional machines at the double, or servicing?
Or are you in need of modifications to an existing programme to meet local regulations, or interested in a performance test?

If so, simply contact us by email (sales@miele-professional.com.au) or call us on 1300 731 411.