We would like to provide an update to our Miele community in Victoria with all relevant information and support currently available. The health and safety of our team members customers and the community continues to our first priority and we have adjusted our business operations in line with the current Government Stage 4 restrictions.
Whilst our Victorian Miele Experience Centres are currently closed our Online shop as well as our delivery and installation services will continue to operate with some adjustments.
For full details of Miele support as well as a variety of resources including appliance hints and tips, videos and recipe inspiration please read more below. The Miele team are here for you Victoria.
Our online store will continue to operate throughout this period and our full range of Appliances as well as Accessories and Care Collection products will be available for purchase and delivery.
Whilst our Experience Centres in South Melbourne and Knoxfield are currently closed we are pleased to offer a Call and Collect service for any Care Collection, Vacuum Cleaner or Benchtop Appliance purchases from both locations. The team will also be able to assist you with a personal cooking consultation over the phone to answer any of your questions and to enable you to get the most from your Miele appliance. If you would like to arrange a quotation or purchase appliances this can also be arranged with the team over the phone. Please call South Melbourne 97657400 9am – 5pm Mon – Sat Knoxfield 97647636 9am – 5pm Mon – Fri.
We will continue to offer our delivery service for all products and our team will be adhering to the strictest hygiene guidelines including wearing face masks as well as operating under contactless conditions whilst in your home.
Please note that we request that you also wear a face mask whilst our team are attending in your home.
The installation of washing machines, dryers, and freestanding refrigeration will continue as normal, however we are not able to offer our Dishwasher installation service during this period.