We recognise there will be times when our dedicated Customer Care team will experience higher volumes of customer calls and email enquiries, resulting in longer than anticipated wait times for you. We acknowledge this and sincerely apologise for the inconvenience. During these times, we respectfully request our customers to kindly be patient, and to extend the same courtesy, respect, kindness and understanding to our Miele consultants as our teams also aim to always provide to you. Thank you very much for your patience and support.
To self-manage your Miele enquiry, general questions and for immediate assistance please find below some useful and easy to use online contact resources available now.
Miele ANZ Team
Live Chat 24/7 Support
To contact our friendly 24/7 online support team for all Miele Online shop or general website enquiries, including product enquiries, voucher codes, promotions and more see the Live Chat pop-up at the bottom right of your screen or device.
Click HERE to self-manage your Order Payments, Manage your Delivery & Service bookings
General Miele Customer Support
Click HERE for Miele Customer Service online support tools
Live Video Consultants - Product Information
Click HERE to learn more about our Live Video Consultants and to Call a Miele Expert.
Mon - Sat 10am - 7pm AEST
Miele Experience Centre hours:
Mon - Sat 9am - 5pm
(Closed public holidays)