Contact Us | Self Manage Your Miele Enquiry

Dear valued Miele customers

We recognise there will be times when our dedicated Customer Care team will experience higher volumes of customer calls and email enquiries, resulting in longer than anticipated wait times for you. We acknowledge this and sincerely apologise for the inconvenience. During these times, we respectfully request our customers to kindly be patient, and to extend the same courtesy, respect, kindness and understanding to our Miele consultants as our teams also aim to always provide to you. Thank you very much for your patience and support.

To self-manage your Miele enquiry, general questions and for immediate assistance please find below some useful and easy to use online contact resources available now.


Miele ANZ Team

Contact Miele Australia

Contact Resources

Live Chat 24/7 Support
To contact our friendly 24/7 online support team for all Miele Online shop or general website enquiries, including product enquiries, voucher codes, promotions and more see the Live Chat pop-up at the bottom right of your screen or device.

Self Service
Click HERE to self-manage your Order Payments, Manage your Delivery & Service bookings

General Miele Customer Support
Click HERE for Miele Customer Service online support tools

Live Video Consultants - Product Information
Click HERE to learn more about our Live Video Consultants and to Call a Miele Expert. 
Mon - Sat 10am - 7pm AEST

Miele Experience Centre hours:
Mon - Sat 9am - 5pm
(Closed public holidays)

Visit a location near you - CLICK HERE

Customer Care Centre hours:
Mon - Fri 8am - 7pm (AEST)
Sat  9am – 5pm (AEST)

Ph: 1300 4 MIELE (1300 464 353)

Note: Please access the relevant Miele online service resources above to self-manage your Miele queries whenever possible to avoid unexpected call wait times during busy periods.

Kind regards

The Miele Team


General enquiry formSpare Parts & Accessories

Miele in Australia

Miele Australia Head office

Miele Australia Pty. Ltd.
ACN 005 635 398
ABN 96 005 635 398

Head Office | Management Team
Level 4 - 141 Camberwell Road
Hawthorn East VIC 3123

1300 4 MIELE (1300 464 353)


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