General Terms and Conditions (GTC) Warranties

Consumer Services

General
These supplementary contract terms apply to the sale of the Miele Service Certificate by Miele (sales subsidiary country and address) to consumers via this website. The service work is executed directly by Miele or authorized specialist retailers. The service can be executed either by Miele specialist retailers or their subcontractors. The supplementary contract terms precede the Miele General Terms and Conditions in case of clashes.

Contract conclusion
The presentation of the Miele Service Certificate within the Miele web shop does not reflect a contract offer. A binding order is only transmitted to Miele once the customer pushes the button CONFIRM THE ORDER within the Miele web shop. The customer will immediately receive an order confirmation via email. This order confirmation does not yet reflect an order acceptance. If Miele accepts the order and enters the agreement, the customer will see the Miele Service Certificate as a PDF document. The customer will subsequently receive a contract confirmation including the certificate via email. The consumer will be able to view & download the Miele Service Certificate at all times under the My Miele account.

Click the below links to view the Miele Terms & Conditions of the Miele Service Certificate and Miele Maintenance Service.