Support for your

Cooling & Freezing

Cooling & Freezing

PerfectFresh Active not working

The PerfectFresh Active freshness system (humidifier) is not working. The fault occurs during commissioning.

PerfectFresh Active is deactivated on delivery.

Fill the humidifier water container.

Switch on PerfectFresh Active in accordance with the operating instructions.

Switch on PerfectFresh Active as follows:

  • Touch the symbol for Settings mode settings on the touch display.

  • Swipe left or right until the symbol steam is shown in the centre.

  • Touch the steam symbol.

  • Swipe left until at least 1 (low humidity) is displayed in the centre.

  • Tap on the required setting to confirm.

  • The steam symbol lights up orange.

PerfectFresh Active is now switched on.

The refrigeration appliance has been switched off and on again.

Switch PerfectFresh Active on again in accordance with the operating instructions.

Switch on PerfectFresh Active as follows:

  • Touch the symbol for Settings mode settings on the touch display.

  • Swipe left or right until the symbol steam is shown in the centre.

  • Touch the steam symbol.

  • Swipe left until at least 1 (low humidity) is displayed in the centre.

  • Tap on the required setting to confirm.

  • The steam symbol lights up orange.

PerfectFresh Active is switched on again.

Operating Instructions finder

Operating Instructions finder

Here you will find the operating instructions for your Miele appliances
Find your manual
Book a technician

Book a technician

We are happy to take your repair booking online or by telephone
Plan a visit
Contact us

Contact us

Visit our Contact us page to see the different ways you can speak to us.
Contact us