The washing machine door will not open.
At the end of the programme, the drum continues to turn at intervals for up to 30 minutes to help prevent creasing.
To open the washing machine door, end the programme.
Anti-crease is programme-dependent and can be switched on and off in the settings or programmable functions.
Consult the operating instructions for further information.
The door is locked during the programme.
Wait for the end of the programme.
The door unlocks at the end of the programme and can be opened.
If you have forgotten something and the programme is already running, you can remove/add laundry as described in the operating instructions.
Wait for the temperature to drop below 55 °C.
The door unlocks and can be opened.
If you have forgotten something, you can end the programme. After a cooling phase, you can remove/add laundry as described in the operating instructions.
Check whether the washing machine is switched on.
Check whether the mains plug is plugged in.
Check whether the fuse has tripped.
You can use the emergency release to open the door:
Disconnect the washing machine from the mains power supply by pulling out the mains plug.
Risk of scalding due to hot suds.
Escaping suds will be hot if the laundry has just been washed at high temperatures.
Carefully allow all suds to drain off.
Water leak
There may be a considerable amount of water inside the washing machine.
Do not activate the emergency door release before draining the water.
Carefully drain the water from the washing machine.
Note the quantity of water.
Image(s) is/are only examples
Open the access panel for the drain pump.
Place a suitable container under the access panel, e.g. a universal tray.
Slowly unscrew the drain filters to let the water out.
To interrupt the flow of water, tighten the drain filters back up again.
If water stops flowing out, screw the drain filters tight.
If the drain filters are not screwed tight, water may leak out.
Water leakage can cause damage.
Check that the drain filters have been inserted correctly and screwed tight.
Danger of injury due to rotating drum.
Reaching into a moving drum is extremely dangerous.
Always make sure that the drum is stationary before reaching in to remove laundry.
Unlock the door with a screwdriver.
Open and close the door.
Close the panel.
Reconnect the washing machine to the mains power supply.
