There is a technical fault.
Disconnect the washing machine from the mains power supply. Switch off at the wall and withdraw the mains plug from the socket, or disconnect the fuse.
Wait at least 2 minutes before reconnecting the washing machine to the mains power supply.
Switch the washing machine on again.
If the fault persists, please contact Miele Customer Service or book a repair appointment online.
You can use the emergency release to open the door:
Disconnect the washing machine from the mains power supply by pulling out the mains plug.
Risk of scalding due to hot suds.
Escaping suds will be hot if the laundry has just been washed at high temperatures.
Carefully allow all suds to drain off.
Water leak
There may be a considerable amount of water inside the washing machine.
Do not activate the emergency door release before draining the water.
Carefully drain the water from the washing machine.
Note the quantity of water.
Image(s) is/are only examples
Open the access panel for the drain pump.
Place a suitable container under the access panel, e.g. a universal tray.
Slowly unscrew the drain filters to let the water out.
To interrupt the flow of water, tighten the drain filters back up again.
If water stops flowing out, screw the drain filters tight.
If the drain filters are not screwed tight, water may leak out.
Water leakage can cause damage.
Check that the drain filters have been inserted correctly and screwed tight.
Danger of injury due to rotating drum.
Reaching into a moving drum is extremely dangerous.
Always make sure that the drum is stationary before reaching in to remove laundry.
Unlock the door with a screwdriver.
Open and close the door.
Close the panel.
Reconnect the washing machine to the mains power supply.
